It’s no secret that your employees are your most important asset. In the professional services industry, your employees must deliver or you won’t be in business for long. Naturally, finding the right talent doesn’t always work in your favor and that’s a risk all professional service organizations face. What if you could take a more strategic approach to finding talent while developing staff skills to ensure higher aptitudes for the future?
Recruiting the right talent and tracking them through the applicant process to capture interview notes, candidate details and hiring decisions helps you strategically plan for the future. Using a tool like CRM for Professionals™ can help you do just that.
Streamline Employee Recruitment, Onboarding and Management
As noted in our infographic, 7 Strategic Advantages Service Organizations Realize with CRM for Professionals™, built on Microsoft Dynamics, you can attract professionals with the skills and experience that differentiate your services by using Applicant Tracking™. Applicant Tracking is a tool within CRM for Professionals that keeps staff connected to coworkers, clients and the information they need to succeed.
In addition to making sure everyone is on the same page during the hiring process, you can better engage your employees with recent assessments and provide tools that help them do their jobs better. According to an Aberdeen Group study, businesses that measure employee engagement are 24% more likely to have employees who rate themselves as highly engaged.
Of course all of this trickles down to ensuring your clients feel they are receiving value from your services by ensuring employees are properly challenged, experiencing educational growth, and can ultimately provide the best customer service around.
Protecting and nurturing your employees goes a long way in running a successful service company. Download 7 Strategic Advantages Service Organizations Realize with CRM for ProfessionalsTM, built on Microsoft Dynamics and contact us at Templeton Solutions at 561-847-7717 to learn more.